At the current San Francisco Tech Week, former Google Vice President Kai-Fu Lee shared his insights during an interview with our publication, emphasizing that the rapid rise of artificial intelligence (AI) is more than just a technological innovation; it signifies a transformative era that surpasses previous technological revolutions. He stressed that young professionals and workers must quickly adapt to this change or risk being left behind.
Lee noted that the emergence of various new tools, from generative AI to automation technologies, is challenging traditional views of the workplace. He offered his thoughts on how professionals can navigate the evolving landscape of AI and provided practical advice.
AI Development Surpassing Expectations
Historically, every technological change, whether it was the invention of the steam engine or the rise of the internet, has been accompanied by skepticism followed by gradual adaptation. However, Lee pointed out that the development of AI is evidently faster and more profound. The introduction of generative AI technologies—capable of producing human-like texts and images in mere minutes—marks the arrival of a completely new era. Tasks that once took hours of editing and creative input can now be accomplished in just a few minutes using AI tools.
He urged young people to start learning how to leverage AI to enhance their skills, whether for problem-solving, improving learning outcomes, or increasing workplace competitiveness. As AI continues to evolve, it will become an integral part of every profession.
For jobs that are at risk of being replaced, such as basic data processing and repetitive manufacturing roles, Lee encouraged workers to pivot toward more creative and interpersonal professions. In the future job market, individuals who possess interdisciplinary thinking and can synthesize knowledge across various fields will be invaluable and less likely to be easily replaced by AI.
Opportunities in the Service Industry
Lee explained that as AI takes over more repetitive and low-skilled jobs, the demand for human interaction and emotional connection will become increasingly pronounced. Experts believe this will present new opportunities in the service sector, particularly in roles that require personal interaction and emotional support, such as caregivers, tutors, nurses, and counselors.
Even with advanced AI technologies, the capacity to fully emulate human emotions and empathy remains unattainable. People prefer genuine connections with fellow human beings, especially when seeking emotional support, rather than interacting with cold algorithms. Thus, the service industry will evolve into a sector not only driven by economic factors but also focused on fulfilling human emotional needs.
In summary, the rapid advancement of AI will fundamentally change how human society operates. Individuals and companies alike must adapt to this transformation, viewing it as an opportunity to enhance competitiveness. Young people should actively engage in learning about AI, integrating it into their daily work. Those with innovative thinking and cross-disciplinary skills will likely emerge as leaders in the future workforce.
Lee acknowledged that while challenges lie ahead, humanity retains irreplaceable advantages. In the face of the swift rise of AI technology, continuous learning and adaptability will be key to thriving in this new era.